000 00277nam a2200109Ia 4500
008 211209s9999 xx 000 0 und d
020 _a9788120335677.00
041 _aeng
100 _aR RADHAKRISHNAN
245 _aBUSINESS PROCESS REENGINEERING: TEXT AND CASES
260 _bPHI
999 _c90979
_d90979