000 00304nam a2200133Ia 4500
008 211209s2015 xx 000 0 und d
020 _a9789332534452.00
041 _aeng
100 _aBESTERFIELD
245 _aTOTAL QUALITY MANAGEMENT
250 _a4TH ED
260 _bPEARSON
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300 _a595
999 _c86641
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