| 000 | 00362nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 211209s2009 xx 000 0 und d | ||
| 020 | _a8131214350 | ||
| 041 | _aeng | ||
| 082 | _a658.812 SIM | ||
| 100 | _aKNOX SIMON | ||
| 245 | _aCUSTOMER RELATIONSHIP MANAGEMENT PERSPECTIVIES FROM THE MARKETPLACE | ||
| 260 |
_aNEW DELHI _bELSEVIER _c2009 |
||
| 300 | _aXVI, 302 | ||
| 999 |
_c64067 _d64067 |
||