000 00332nam a2200121Ia 4500
008 211209s2010 xx 000 0 und d
020 _a8174462678
041 _aeng
100 _aRAVI SHANKAR
245 _aSERVICES MARKETING: THE INDIAN PERSPECTIVE TEXT AND READINGS
260 _aNEW DELHI
_bEXCEL BOOKS
_c2010
300 _aXVI, 656
999 _c63852
_d63852