000			00330nam a2200133Ia 4500
008			211209s2010 xx 000 0 und d
020			_a8174468406
041			_aeng
082			_a658.8 NAI
100			_aNAIR, VINITH KUMAR
245			_aCASES IN SERVICES MARKETING
260			_aNEW DELHI _bEXCEL BOOKS _c2010
300			_aVIII,97
999			_c63848 _d63848