000			00330nam a2200133Ia 4500
008			211209s2009 xx 000 0 und d
020			_a81775886473
041			_aeng
082			_a658.4013 POO
100			_aCHARATIMAITH POORNIMA M
245			_aTOTAL QALITY MANAGEMENT
260			_aNEW DELHI _bPEARSON _c2009
300			_aX, 257
999			_c63593 _d63593