000 00354nam a2200133Ia 4500
008 211209s1999 xx 000 0 und d
020 _a8173712182.
041 _aeng
082 _a658.452 MAR
100 _aMARTIN DAVID
245 _aTOUGH TALKING: HOW TO HANDLE AWKWARD SITUATIONS
260 _aHYDERABAD
_bUNIVERSITY PRESS
_c1999
300 _aXIII, 224
999 _c63024
_d63024