000 00327nam a2200133Ia 4500
008 211209s2008 xx 000 0 und d
020 _a8131505311
041 _aeng
082 _a658.8 O08
100 _aHOFFMAN, DOUGLAS K
245 _aMARKETING OF SERVICES
260 _aNEW DELHI
_bCENGAGE PUBLISHERS
_c2008
300 _a425
999 _c56232
_d56232