000 00298nam a2200121Ia 4500
008 211209s2008 xx 000 0 und d
020 _a0070616310
041 _aeng
100 _aSERVICES MARKETING
245 _aSERVICES MARKETING TEXT AND CASES
260 _aNEW DELHI
_bTMH
_c2008
300 _a451
999 _c54270
_d54270