000			00341nam a2200133Ia 4500
008			211209s2008 xx 000 0 und d
020			_a0070402736
041			_aeng
082			_a006.312 O08
100			_aBERSON, ALEX, SMITH
245			_aBUILDING DATA MINING APPLICATIONS FOR CRM
260			_aNEW DELHI _bTMH _c2008
300			_aXXVII-510
999			_c53318 _d53318