000 00336nam a2200133Ia 4500
008 211209s2008 xx 000 0 und d
020 _a8177225367
041 _aeng
082 _a658.406
100 _aDEY B R
245 _aBUSINESS PROCESS REENGINEERING AND CHANGE MANAGEMENT
260 _aNEW DELHI
_bDREM-TECH
_c2008
300 _a208
999 _c52386
_d52386