000 00326nam a2200145Ia 4500
008 211209s2008 xx 000 0 und d
020 _a8120328839
041 _aeng
082 _a658.562
100 _aBESTER FIELD, DATE H
245 _aTOTAL QUALITY MANAGEMENT
250 _a3 ed.
260 _bPHI
_c2008
300 _a640
999 _c51587
_d51587