| 000 | 00389nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 211209s2008 xx 000 0 und d | ||
| 020 | _a0070660076 | ||
| 041 | _aeng | ||
| 082 | _a658.8 O08 | ||
| 100 | _aZEITHAML, VALARIE A | ||
| 245 | _aSERVICES MARKETING: INTEGRATING CUSTOM FOCUS AREAS IN THE FIRM | ||
| 250 | _a4 ed. | ||
| 260 |
_aNEWYORK _bMCGRAW HILL _c2008 |
||
| 300 | _aXXIX + 743 | ||
| 999 |
_c51216 _d51216 |
||