000			00336nam a2200133Ia 4500
008			211209s2002 xx 000 0 und d
020			_a8181478843
041			_aeng
082			_a658.4038 MAD
100			_aRAO, MADANMOHAN
245			_aKONWLEDGE MANAGEMENT TOOLS AND TECHNIQUES
260			_aNEW YORK _bELSEVIES _c2002
300			_a438
999			_c50374 _d50374