000			00339nam a2200145Ia 4500
008			211209s5006 xx 000 0 und d
020			_a817758412X
041			_aeng
082			_a658.4013 DAL
100			_aBESTERFIELD, DALE H
245			_aTOTAL QULITY MANAGEMENT
250			_a3 ed.
260			_aASIA _bPEARSON _c5006
300			_a652
999			_c48386 _d48386