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| 008 | 211209s2004 xx 000 0 und d | ||
| 020 | _a8176497207 | ||
| 041 | _aeng | ||
| 082 | _a658.812 LOY | ||
| 100 | _aFINCH, LYOD | ||
| 245 | _aTELEPHONE COURTESY AND CUSTOMER SERVICE | ||
| 250 | _a3 ed. | ||
| 260 |
_aNEW DELHI _bVIVA BOOKS _c2004 |
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| 300 | _a104 | ||
| 999 |
_c47947 _d47947 |
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