000 | 00389nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 211209s2004 xx 000 0 und d | ||
020 | _a81-7722-376-3 | ||
041 | _aeng | ||
082 | _aCLO/KUR | ||
100 | _aCLOW, KENNETH E | ||
245 | _aSERVICES MARKETING: OPERATION, MANAGEMENTS AND STRATEGY | ||
250 | _a2 ed. | ||
260 |
_aNEW DELHI _bBIZTANTRA/IDREAMTECH PRESS _c2004 |
||
300 | _a460 | ||
999 |
_c38462 _d38462 |