000
00309nam a2200133Ia 4500
008
211209s1996 xx 000 0 und d
041
_a
eng
082
_a
ZEI/BIT
100
_a
ZEITHAML, VALARIE A
245
_a
SERVICES MARKETING
250
_a
1 ed.
260
_a
NEWYORK
_b
MCGRAW HILL
_c
1996
300
_a
700
999
_c
33122
_d
33122