000			00326nam a2200145Ia 4500
008			211209s2020 xx 000 0 und d
020			_a9789389811940
041			_aeng
082			_a651.7 JAI
100			_aJAIN
245			_aEFFECTIVE BUSINESS COMMUNICATION
250			_a2 ed.
260			_bMCGH _c2020
300			_a420
999			_c112222 _d112222