| 000 | 00374nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 211209s2011 xx 000 0 und d | ||
| 020 | _a9788125041634 | ||
| 041 | _aeng | ||
| 082 | _a651.73 TAY | ||
| 100 | _aTAYLOR, KEN | ||
| 245 | _aFIFTY WAYS TO IMPROVE YOUR TELEPHONING AND TELECONFERENCING SKILLS | ||
| 260 |
_aHYDERABAD _bORIENT BLOCKSWAN _c2011 |
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| 300 | _aIX + 160 | ||
| 999 |
_c111756 _d111756 |
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