000 00323nam a2200133Ia 4500
008 211209s2009 xx 000 0 und d
020 _a9788131507797
041 _aeng
082 _a658.8 JOE
100 _aWISNER, JOEL D
245 _aPROCESS MANAGEMENT
260 _aNEW DELHI
_bCENGAGE LEARNING
_c2009
300 _a501
999 _c111678
_d111678