000 00334nam a2200133Ia 4500
008 211209s2011 xx 000 0 und d
020 _a9788174429533
041 _aeng
082 _a658.4013 MOH
100 _aMOHANT Y R P
245 _aTQM IN THE SERVICE SECTOR
260 _aAHMADABAD
_bJAICO PUBLISH HOUSE
_c2011
300 _a598
999 _c111099
_d111099