000			00332nam a2200133Ia 4500
008			211209s2012 xx 000 0 und d
020			_a9788131516041
041			_aeng
082			_a651.7 NAW
100			_aNAWAL, MALLIKA
245			_aBUSINESS COMMUNICATION
260			_aNEW DELHI _bCENGAGE LEARNING _c2012
300			_aXXI, 511
999			_c110666 _d110666