00297nam a2200133Ia 4500008004100000020001500041041000800056082001200064100002500076245003000101250001000131260001400141300000800155211209s2008    xx            000 0 und d  a8177584127  aeng  a658.562  aBESTER FIELD, DATE H  aTOTAL QUALITY MANAGEMENT   a3 ed.  bPHIc2008  a640