BARAN, ROGER J, GALKA, ROBERT J, STRUNK D P <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT  

 - NEW DELHI  CENGAGE  2008 
 - 208 
<br/><br/><label>ISBN: </label>8131505182 
<br/><br/><label>Dewey Class. No.: </label>658.812 BAR