LOVELUCK, CHRISTOPHER,WIRTZ <br/><br/>
SERVICES MARKETING PEOPLE, TECHNOLOGY, STRATEGY  

 - 6 ed. 
 - NEW DELHI  PHI/PEARSON  2010 
 - XX 637 
<br/><br/><label>ISBN: </label>8131725979 
<br/><br/><label>Dewey Class. No.: </label>658.8 LOV