BUTTLE, FRANCIS <br/><br/>
CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES  

 - 2 ed. 
 - NEW YORK  BUTTERWORTH  2010 
 - XIX500 
<br/><br/><label>ISBN: </label>8131219850 
<br/><br/><label>Dewey Class. No.: </label>658.812 FRA