00269nam a2200109Ia 4500008004100000020001500041041000800056100002300064245003900087260002500126300000800151211209s2008    xx            000 0 und d  a0070616310  aeng  aSERVICES MARKETING  aSERVICES MARKETING TEXT AND CASES   aNEW DELHIbTMHc2008  a451