BERENBAUM DIANE <br/><br/>
HOW TO TALK TO CUSTOMERS CREATE A GREAT IMPRESSION EVERY TIME  

 - NEW DELHI  WILEY  2008 
 - X,209P 
<br/><br/><label>ISBN: </label>0787987527 
<br/><br/><label>Dewey Class. No.: </label>651.7 DIA