00273nam a2200109Ia 4500008004100000041000800041082001700049100001900066245003000085260004000115300000800155211209s2007 xx 000 0 und d aeng a658.4013 RAM aRAMCHANDRA H D aTOTAL QUALITY MANAGEMENT  aBANGALOREbSUDHS PUBLICATIONSc2007 a308