SUMMERS, DONNA C S <br/><br/>
QUALITY MANAGEMENT: CREATING AND SUSTAINING ORGANIZATIONAL EFFECTIVENESS  

 - NEW DELHI  PEARSON EDUCATION INDIA  2005 
 - 421 
<br/><br/><label>ISBN: </label>8129711273 
<br/><br/><label>Dewey Class. No.: </label>658.4013 DON