TY  - BOOK
AU  - SWANSON, ROGER C
TI  - QUALITY IMPROVEMENT HANDBOOK: TEAM GUIDE TO TOOLS AND TECHNIQUES 
SN  - 1-884015-59-X
U1  - SWA 
PY  - 1995///
CY  - LONDON
PB  - CRC PRESS BOCA RATTAN
ER  -