ZEITHAML, VALARIE A <br/><br/>
SERVICES MARKETING  

 - 6 ed. 
 - NEW DELHI  MCGRAW HILL  2016 
 - XXXII, 711 
<br/><br/><label>ISBN: </label>9781259026812 
<br/><br/><label>Dewey Class. No.: </label>658.8 ZEI