SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM (Record no. 102431)

MARC details
000 -LEADER
fixed length control field 00372nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 211209s2016 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978429026812
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ZEITHAML VALARIE A
245 ## - TITLE STATEMENT
Title SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM
250 ## - EDITION STATEMENT
Edition statement 6 ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. MGH
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent VII, 711
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        M S Ramaiah Institute of Technology M S Ramaiah Institute of Technology MBA Library 01/04/2022 658.8 ZEI DB3762 01/04/2022 01/04/2022 Books