SERVICES MARKETING: INTEGRATED CUSTOMER FOCUS ACROSS THE FORM
ZEITHAML, VALARIE A
SERVICES MARKETING: INTEGRATED CUSTOMER FOCUS ACROSS THE FORM - 3 ed. - NEW DELHI TATA MCGRAW HILL PUBLISHING COMPANY 2003 - 668
0-07-247142-5
ZEI/BIT
SERVICES MARKETING: INTEGRATED CUSTOMER FOCUS ACROSS THE FORM - 3 ed. - NEW DELHI TATA MCGRAW HILL PUBLISHING COMPANY 2003 - 668
0-07-247142-5
ZEI/BIT